This Privacy Policy explains how Triensy OÜ ("Triensy", "we", "us", or "our") collects, uses, and protects personal data when you visit triensy.com (the "Website") or engage with our digital marketing services. We are committed to handling personal data in accordance with the General Data Protection Regulation (EU) ("GDPR") and the Estonian Personal Data Protection Act.
Triensy OÜ
Company Registration Number: 17427524
Incorporated in: Estonia
Registered office: Harju maakond, Tallinn, Kesklinna linnaosa, Tornimäe tn 5, 10145
Email: [email protected]
1. Who We Are
Triensy OÜ is an e-commerce operations consulting company dedicated to helping online businesses improve operational coordination. Our consulting approach focuses on operational structure, workflow organization, and process efficiency.
2. What Data We Collect
- Information you give us — such as your name, email address, telephone number, company, and the content of any message you submit through our contact forms or by email.
- Information collected automatically — such as your IP address, browser and device information, pages visited, and referring URLs, gathered through cookies and similar technologies.
- Introduce malicious code or interfere with the proper operation of the Website.
- Client engagement data — information exchanged during the provision of our Services, including contact details, campaign data, and project-related correspondence.
Please do not submit sensitive personal data through the Website unless specifically requested.
3. How and Why We Use Your Data
We use personal data to:
| Purpose | Basis |
|---|---|
| Respond to enquiries and provide requested information | To take steps you have requested prior to a possible engagement |
| Provide, administer, and improve our Services | Performance of our contract with the client |
| Operate, secure, and improve the Website | Our legitimate business interests |
| Send service updates or marketing communications | Your consent, which you may withdraw at any time |
| Comply with legal, regulatory, and accounting obligations | Compliance with applicable law |
4. Direct Marketing
We will only use your personal data (such as your name and contact details) to send you marketing communications about our services where we are permitted to do so. You may opt out of direct marketing at any time, at no cost, by contacting [email protected]. We will cease using your data for direct marketing upon receiving your request.
5. Cookies
The Website uses cookies and similar technologies to function correctly, remember preferences, and understand how the Website is used. Some features may rely on third-party cookies (for example analytics or embedded media). You can control or disable cookies through your browser settings; disabling some cookies may affect Website functionality.
6. Sharing Your Data
We do not sell your personal data. We may share it with:
- Service providers who support our operations — for example website hosting, email, analytics, advertising platforms, and security providers — acting on our instructions;
- Professional advisers such as lawyers, accountants, and auditors;
- Authorities or regulators where required by law, or to establish, exercise, or defend legal claims;
- A successor entity in connection with a merger, acquisition, or reorganisation of our business.
7. Transfers of Data
Your personal data may be processed by service providers located outside Estonia. Where personal data is transferred, we take reasonable steps to ensure it is afforded a level of protection consistent with the GDPR through appropriate contractual and security measures.
8. Data Retention
We keep personal data only for as long as necessary for the purposes set out above, including to satisfy legal, accounting, or reporting requirements. When data is no longer needed, it is securely deleted or anonymised.
9. Your Rights
Under the GDPR, you have the right to: request access to the personal data we hold about you; request correction of inaccurate data; and ascertain our policies and practices in relation to personal data. To exercise any right, contact [email protected]. We may charge a reasonable fee for complying with a data access request, as permitted by the GDPR, and will respond within the time required by law.
10. Data Security
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.
11. Children
The Website and Services are intended for businesses and individuals aged 18 or over. We do not knowingly collect personal data from children
12. Changes to This Policy
We may update this Privacy Policy from time to time. The current version is always posted on this page with the "Last updated" date.
13. Governing Law and Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes) are governed by the laws of the Estonia. The courts of Estonia shall have exclusive jurisdiction, save that we retain the right to bring proceedings in any jurisdiction where you are based or where a breach occurred.
14. Contact
For any questions about this Privacy Policy or how we handle your data, contact [email protected], or or write to Triensy OÜ, Harju maakond, Tallinn, Kesklinna linnaosa, Tornimäe tn 5, 10145, Estonia.